Refund policy

Incorrect, Damaged, or Faulty Items

If you receive an incorrect, damaged, or faulty item, please contact us within 7 days of receiving your order.

Kindly include:

• Your order number
• Clear photos of the item and packaging

Once verified, we’ll guide you through the next steps for a replacement.

Email us at: nuori.skin@gmail.com

 

Items must be returned in their original condition. We are unable to process replacements for items that have been used. Return shipping costs are to be shouldered by the customer.

Please note: We do not offer refunds or returns for change of mind. As individual results may vary, we are unable to provide satisfaction guarantees.

 

Missing Items

If something is missing from your order, let us know within 7 days of delivery.

Please include your order number so we can assist you as quickly as possible.

Email: nuori.skin@gmail.com

 

We’re here to make things right.